Privacy Policy

1. Information We Collect
We may collect the following information when you use our services:

• Personal Information: Name, email address, phone number, address, payment details.

• Project Details: Requirements for interior design, site addresses, design preferences, measurements, and related documents.

• Website Usage Data: IP address, browser type, device details, and browsing behavior.
   

2. How We Use Your Information
Your information is used to:

• Provide and improve our interior design and manufacturing services.

• Communicate project updates, offers, and service details.

• Process payments and invoices.

• Respond to queries, feedback, or customer support needs.

• Comply with legal or regulatory requirements in India.
   

3. Sharing of Information
We do not sell or rent your personal data. However, we may share information with:

• Trusted service providers (such as delivery partners, architects, contractors, or payment gateways).

• Regulatory authorities if required by law.

• Business partners only with your prior consent.
   

4. Data Storage & Security

• All collected information is stored securely with reasonable technical and organizational safeguards.

• We comply with the Information Technology Act, 2000 and Digital Personal Data Protection Act, 2023.

• While we strive to protect your data, no method of transmission over the Internet is 100% secure.
   

5. Your Rights
As per Indian data protection laws, you have the right to:

• Access, update, or correct your personal information.

• Withdraw consent for data processing (where applicable).

• Request deletion of your personal data (subject to business/legal obligations).

• Opt out of marketing communications at any time.
   

6. Cookies & Tracking
Our website may use cookies to enhance user experience, analyze traffic, and deliver personalized content. You can disable cookies through your browser settings, though some features may not function properly.

7. Third-Party Links
Our website may contain links to third-party websites. Suraa Group is not responsible for the privacy practices or content of such external sites.

8. Policy Updates
This Privacy Policy may be updated periodically to reflect legal, operational, or business changes. Updated policies will be posted on our website with the effective date.

9. Contact Us
For any privacy-related questions, concerns, or requests, please contact:
Suraa Groups